Golden Monkey Insurance ("Golden Monkey," "we," "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to monkey-insurance.com and our related services.
Information we collect
- Information you provide — when you request a quote, book an appointment, or submit a form: your name, phone number, email, date of birth, ZIP/location, the coverage you're interested in, and any details you choose to share.
- Health- and insurance-related information you voluntarily provide so we can help you compare plans (for example, current coverage or eligibility details).
- Automatically collected information — basic website/usage data such as device type, pages viewed, and referring source, collected through standard analytics and cookies.
How we use your information
- To respond to your request, provide quotes, and schedule and conduct your consultation.
- To contact you by phone, text, or email about insurance and financial products and services.
- To submit applications to insurance carriers and service any policies you choose to purchase.
- To comply with legal, regulatory, and carrier requirements, and to maintain records (including call recordings where required).
How we share your information
We share your information only as needed to serve you:
- With licensed insurance agents (including independent agents) who assist with your request.
- With insurance carriers and their affiliates to obtain quotes and process applications.
- With service providers (e.g., scheduling, email, and CRM tools) that operate on our behalf under confidentiality obligations.
- When required by law or to protect our rights.
We do not sell your personal information.
Telephone and text consent (TCPA)
By submitting your information or booking an appointment, you authorize Golden Monkey and a licensed agent to contact you at the phone number and email you provide — including by phone call, text message, or email, and using automated technology — about insurance and financial products and services. Consent is not a condition of any purchase. Message and data rates may apply. You may opt out at any time by replying STOP to texts, asking to be removed during a call, or contacting us below.
SMS / text messaging program
Golden Monkey sends SMS text messages for account login verification (one-time passcodes) and, where you have opted in, appointment and account notifications. You opt in by entering your mobile number in our client portal to receive a sign-in code, or by providing your number and agreeing to be contacted.
- Message frequency varies with your activity (for example, one message each time you sign in).
- Message and data rates may apply.
- Reply STOP to cancel at any time, or HELP for help — you can also call (317) 938‑9668.
- Carriers are not liable for delayed or undelivered messages.
Mobile information (your phone number and SMS opt-in) is never shared or sold to third parties or affiliates for marketing or promotional purposes. It is used only to deliver the messages you requested, including through our SMS delivery provider acting on our behalf.
Medicare disclosure
Cookies & analytics
We use cookies and similar technologies to operate the site, remember preferences, and understand traffic (including advertising platforms such as Meta). You can control cookies through your browser settings.
Data security & retention
We use reasonable administrative and technical safeguards to protect your information and retain it only as long as needed for the purposes above or as required by law and carrier/regulatory rules.
Your choices
- Opt out of marketing contact at any time (reply STOP, ask to be removed, or email us).
- Request access to, correction of, or deletion of your personal information, subject to legal and recordkeeping requirements.
Children's privacy
Our services are intended for adults (18+) and are not directed to children. We do not knowingly collect information from minors.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent version.
Contact us
Golden Monkey Insurance
📞 (317) 938‑9668 · ✉️ miguel@monkey-insurance.com